CUSTOMER SERVICE

Payments & Pricing

Payments & Pricing

PRICING & CURRENCY CONVERSION

All prices listed on the website are in US (USD) dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount charged from the original Bellami Hair invoice purchased is returned when refunded by the seller. Please note we cannot be held responsible for any discrepancies caused by exchange rate fluctuations.

PAYMENT SAFETY

No card information is ever saved at BELLAMI Hair and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through PayPal, which is a secure form of payment. You do not need a PayPal account to use their payment service. We at BELLAMI Hair take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data. BELLAMI Hair does NOT keep credit card information on record.

COUPONS / DISCOUNTS

Only one promotional discount can be used per order. A promotional discount cannot be used in conjunction with any other offer or discount. Promotional discounts are non-transferable, not for resale, and not redeemable for cash. BELLAMI reserves the right to withdraw, amend or cancel a discount offer at any time.

Buy Now Pay Later

Buy Now Pay Later programs available at BellamiHair.com are available with AfterPay (https://www.afterpay.com/en-US/how-it-works) and ShopPay (https://shoppay.affirm.com/help/s/article/about-sp) . Please see their invidivudal website for rule and regulations for usage and application acceptance to use these programs for purchase when reaching cart check out.

AFTERPAY FAQ's

What is Installments with Afterpay?

Installments with Afterpay is a service that allows you to make purchases now and pay for them over time. To learn more, visit www.afterpay.com Chase announced earlier this year that they would no longer be accepting BNPL payments using their credit cards - this applies to all buy now pay later providers. Customers can continue to make payments using their Chase debit cards. For stylists and affiliated professionals, while using BNPL (Buy now, pay later) options, you cannot use a business name. Using your personal account info for BNPL options is required. This applies to any BNPL option selected.

How do I use Installments with Afterpay?

Simply shop online and add items to your shopping bags and checkout as normal. At the checkout, choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It's that easy! Please note that all items in your shopping bag must be eligible for Installments with Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Where can I use Installments with Afterpay?

Installments with Afterpay can only be applied to purchases made on website. Payment options depend on purchase amount.

How does the payment schedule work?

For pay-in-4 payments, generally customers are required to make their down payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. For monthly payments, customers may be required to make a down payment at the time of purchase. The remaining payments will be deducted every month from your payment method until all scheduled payments are complete. For all Afterpay payments, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

Where can I find common questions about payments?

Check out the Afterpay Payments FAQ.

When will my items be delivered if I use Installments with Afterpay?

Afterpay orders are delivered pursuant to delivery time frames presented by BELLAMI Hair after you complete your order online.

Is there a limit to how much I can spend on a single transaction?

Yes, transaction value limits apply to purchases made on www.bellamihair.com using installments by Afterpay.

Are there products that are not eligible for purchase using Installments with Afterpay?

There are certain items that are restricted from purchase using Afterpay.

How do I return or exchange an item purchased using Installments with Afterpay?

Subject to BELLAMI Hair's return and refund policies, if you have changed your mind, you may be able to return your Afterpay purchase for a refund. Please check that your return or exchange meets BELLAMI Hair's Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. If you are fully returning items you purchased using the monthly payments option and a refund is owed, any amounts paid towards the good or service will be refunded; any interest that has already been paid will not be refunded. You may be charged interest for the period of time before your refund is processed. If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com.

What happens if I don't pay my Afterpay installments on time?

You will be prevented from using Afterpay and you may be charged a late fee.

What happens if I have a partial refund, and how does that affect my payments?

Afterpay will be notified once your refund is processed. If you purchased using pay-in-4, your payment plan will be automatically adjusted to reflect the new total order value starting with the last payment and working backward. In the case where a refund amount is larger than 25% of the total order, Afterpay will eliminate the fourth installment payment and apply the remaining amount to your earlier payments. If you purchased using monthly payments, interest already paid will not be refunded. Any amounts paid toward the good or service will be adjusted, interest will be recalculated based upon the adjusted amount.

Does Afterpay charge interest?

Pay-in-4 purchases are always interest-free. Monthly payments may include interest. If your installment loan includes interest, you will be able to see the amount you will owe before completing the purchase.

Where can I find out more about Afterpay?

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, Terms of Service, Pay-in-4 Installment Agreement, Monthly Payment Loan Agreement as well as Afterpay's Privacy Policy. If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.