CUSTOMER SERVICE

California Transparency in Supply Chains Act of 2010

The California Transparency in Supply Chains Act of 2010 (SB 657) requires certain companies manufacturing or selling products in the State of California to disclose their efforts (if any) to eradicate forced labor and human trafficking from their direct supply chains for goods they offer for sale. Forced labor and human trafficking come in many forms, including slavery and child labor. Beauty Industry Group, and its affiliated companies, including Bellami Hair, (collectively, “BIG”), have a zero-tolerance policy for both forced labor and child labor used in the manufacture of all products that they sell. To further advance our commitment to human rights, BIG is a signatory of the United Nations Global Compact of businesses protecting human rights. Through BIGs colleagues and across all the geographies in which we work, we are committed to maintain the most responsible business practices possible and constantly strive to deliver true, sustainable beauty to the world. Read more about BIG’s commitment to transparency and traceability across the supply chain in the latest Corporate Social Responsibility Report (“CSR Report”) available here:

Our Impact — BIG:

I. Certification

To work with BIG, our vendors and their contractors must operate in a manner that respects the rights of people and to abide by BIG’s Supplier Code of Conduct (“CoC”). The CoC requires that vendors and their contractors who provide products to BIG not engage in (a) any labor practices that violate the laws and regulations of the country where the products are manufactured or assembled, or (b) any unsanitary or unsafe labor conditions. The CoC, which follows the U.S. Department of Labor regulations, and the Fair Labor Standards Act, provide, among other things, that BIG’s suppliers and its contractors may not use or support child, indentured, involuntary, or prison labor in the manufacture of the products sold to BIG. The CoC is an integral part of BIG’s Standard Vendor Agreement, BIG Purchase Orders, Import Letters of Credit, and BIG’s Services and Consulting Agreements. Additionally, BIG provides an annual CSR Report, which details BIG’s initiatives around an ethical supply chain. A copy of the most recent CSR Report is available here:

Our Impact — BIG:

II. Verification and Audit

Vendors and their contractors must maintain written records evidencing compliance with the provisions of the CoC and must make those records available to BIG upon request. BIG also conducts independent third-party audits of its suppliers, which may be announced or unannounced, evidencing compliance with the CoC, including its child and forced labor prohibitions.

III. Training

BIG leaders within the supply chain receive annual training on the CoC, which includes updates and discussions of child labor laws and their importance in sourcing goods.

IV. Enforcement

Any employee who fails to abide by the forced and child labor provisions of BIG’s CoC will be subject to disciplinary action, which may include termination. BIG also terminates its relationship with vendors found to be in violation of BIG’s CoC labor standards. Vendors who breach BIG’s CoC may also be subject to damages resulting from breach of its manufacturing agreement with BIG.